A Nasscom study says, the BPO industry in India has is expected to face a shortfall of 262,000 professionals by the year 2012. With some IT training, there is a significant opportunity for the large number of high-school graduates and undergraduate degree-holders in rural areas to fill a part of this gap in the future.
According to Mission 2007’ goal of GoI, Around 100,000 villages in India are to be powered with connectivity and if this materializes, these villages will have the potential to act as BPO centres.
Consider 10 percent of these villages employing 20 people at an average salary of $65 per month. This would directly add $1.56 billion to the rural economy per annum and create 200,000 jobs. The demand for several allied industries such as hardware servicing and software development would also grow.
The rural BPO teams can effectively narrow the gap of digital divide by leveraging the power of computing and connectivity to create wealth in rural areas. The teams can build capacity in villages thereby creating the right systems and networks for remote business operations and ensure the highest level of professionalism and quality standards.
Comat believes in the power of connectivity and ICT deployments in rural areas and aims at taking the pace of rural development in the country to the next higher level through its ‘Rural BPO’ service offering. |