Following table shows the difference between Comat rural BPO vs Regular BPO.
| Parameters |
Centralized BPO |
RuralBPO |
Investment |
High |
Low |
Operation cost |
High |
Low |
Method of Operation |
Central location - Urban |
Distributed Location - Rural |
Quality from the beginning |
Achieved Instantly |
Achieved Gradually |
Attrition |
High |
Low |
Skilled Resource availability |
High |
Low |
Management overhead |
High |
Low |
Rate per hour |
High |
Low |
Competitive Edge |
Medium |
High |
Increasing rural employment |
Low |
High |
Attracting funds & Subsidies |
No |
High |
Technology Cost |
Low |
Very High |
Training Cost |
Medium |
High - to compensate low skills |
Type of Projects |
Unlimited |
Limited |
Data Security issues |
Low |
Medium |
|
